How it works

How PingNest works

A streamlined pipeline from crawling → indexing → training → deployment. Fully automated. Fully customizable.

1. Connect your site

Add your URL, docs, and knowledge sources.

2. Train the agent

Our RAG system crawls, indexes, and builds your AI model.

3. Embed & launch

Paste one script and your live agent appears instantly.

BUILT-IN CAPABILITIES

Powerful AI support, built-in

Everything you need to automate a large portion of your support workload — without losing control.

RAG-powered answers

Answers based strictly on your indexed content, not the open internet.

Analytics & insights

Track conversations, leads, popular topics, and performance over time.

Human escalation

Escalate unresolved chats to your team with full conversation context.

Integrations

Works with all platforms

Add your agent anywhere with a simple script embed.

WordPress
Webflow
Wix
Squarespace
Shopify
Drupal
Joomla
HTML
JavaScript
Vue
Nuxt
React
Next.js
Angular
Works on any site that can paste a script.
No plugins required